Official Document

Terms and Conditions FAW99 — Complete Platform Usage Guide

This document outlines the terms of use for the FAW99 platform that are binding on all registered members. Please read carefully before using any of the services we offer.

Last Updated: 1 January 2026

Important Note: By registering or using any FAW99 service, you are deemed to have read, understood, and agreed to be bound by all terms and conditions stated in this document. If you do not agree, please discontinue your use of the FAW99 platform immediately.

1Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and faw99 ("Platform", "We", "Company"). This Agreement governs your use of all services, products, and content provided through the faw99 platform, including the website, mobile app, and all related service channels.

By accessing or using the FAW99 platform in any manner — including browsing the website, registering an account, making a deposit, or participating in any game — you expressly and unconditionally agree to be bound by this Agreement and all other policies, rules, and guidelines published by FAW99 from time to time.

Continued Acceptance: Each time you log in to the faw99 platform, you reaffirm your acceptance of the latest Terms and Conditions in effect at that time.

2Account Eligibility & Registration

2.1 Age Requirement

Use of the faw99 platform is strictly limited to individuals who are 18 years of age or older. faw99 takes age verification seriously and reserves the right to request proof of age at any time. Any account found to belong to a minor will be closed immediately and all remaining funds will be forfeited without refund.

2.2 One Account Per Individual

Each individual is permitted to hold only one (1) active account on the faw99 platform. Ownership of multiple accounts by the same individual — whether using a different name, IP address, device, or phone number — is strictly prohibited and may result in permanent closure of all associated accounts and forfeiture of all funds therein.

2.3 Accurate and Up-to-Date Information

You are responsible for ensuring that all information provided during registration and throughout your use of the account is accurate, complete, and up to date. FAW99 reserves the right to request identity verification (KYC — Know Your Customer) at any time, and failure to provide the required documents within the stipulated timeframe may result in account restriction or closure.

  • Full name as stated on your official identity document (MyKad or passport)
  • An active and reachable Malaysia phone number
  • A valid and active email address
  • Valid bank account or eWallet details registered in your own name

2.4 Password Security

You are solely responsible for maintaining the confidentiality of your FAW99 account password and login credentials. FAW99 will not be held liable for any losses arising from unauthorised access to your account due to your own negligence in safeguarding your login information.

3Deposit & Payment Methods

FAW99 supports a variety of deposit methods suited for users in Malaysia for the convenience of our members. All deposit transactions are processed in real time using a secure, encrypted payment system.

Payment Methods Minimum Limit Maximum Limit Processing Time
Local Bank Transfer (FPX) RM 30 RM 50,000 Instant
TNG eWallet RM 20 RM 10,000 Instant
GrabPay RM 20 RM 10,000 Instant
Boost RM 20 RM 5,000 Instant
DuitNow / IBG RM 50 RM 100,000 Instant – 30 minutes

Warning: FAW99 only accepts deposits from bank accounts or eWallets registered under the same name as the member. Deposits from third parties or accounts belonging to others are strictly prohibited and may result in forfeiture of funds.

4Withdrawal

FAW99 is committed to processing all valid withdrawal requests in the shortest possible time. Withdrawals are processed manually by our finance team to ensure the security and accuracy of every transaction.

4.1 Withdrawal Requirements

  • Identity verification (KYC) must be fully completed before your first withdrawal is processed
  • The bank account or eWallet used to receive withdrawals must be registered under the same name as your FAW99 account.
  • The minimum withdrawal amount is RM 50 per transaction.
  • Withdrawal requests submitted before 11:00 PM will be processed on the same day
  • Standard processing time is between 5 to 15 minutes after approval by the finance team

4.2 Security Verification

All withdrawal requests are subject to faw99's standard security checks. In certain cases, our team may require additional time to verify withdrawal requests involving larger amounts or accounts showing unusual activity. This is a protective measure in the best interest of our members.

Note: FAW99 does not charge any processing fees for withdrawals. However, your bank or eWallet provider may impose their own charges, which are beyond FAW99's control.

5Bonus & Promotion Terms

All bonuses, promotions, and special offers provided by faw99 are subject to the specific terms stated alongside each offer. The following conditions apply generally to all bonus types:

5.1 Wagering Requirement

Every bonus received carries a wagering requirement that must be met before any bonus funds or winnings derived from bonus funds can be converted to cash and withdrawn. The specific wagering requirement for each promotion is as stated in the respective promotion's terms.

  • Welcome bonus: Wagering requirement between 20x and 30x the bonus value
  • Daily cashback: No wagering requirement — available for immediate withdrawal
  • Weekly rebate: 3x rebate value wagering requirement
  • Reload bonus: Wagering requirement between 15x and 25x the bonus value

5.2 Bonus Validity Period

All bonuses have a set validity period. Bonuses that are unused or wagering requirements that are not completed within the validity period will expire automatically and be deducted from the account without any compensation.

Important: FAW99 reserves the right to void any bonuses and associated wins if promotional abuse is detected, including the use of hedging techniques or strategies designed to eliminate risk.

6Game Rules

All games offered on the faw99 platform are fair and use Random Number Generator (RNG) technology certified by independent certification bodies for software-based games. For Live Casino games, all actions are performed physically in front of a live camera.

6.1 Game Results

The results of all games are final and cannot be disputed unless there is concrete evidence of a verifiable technical failure. In the event of a technical failure during an active game, affected wagers will be refunded to the member in full with no deductions.

6.2 Wagering Limits

Each game has its own minimum and maximum betting limits. faw99 reserves the right to modify the betting limits for any game at any time without prior notice. Current betting limits can be viewed directly within each game's interface.

6.3 Connection Interruptions

FAW99 is not liable for any losses arising from internet connection disruptions on the member's end. We strongly recommend ensuring a stable internet connection before starting any gaming session, especially for Live Casino games.

7Prohibitions and Restrictions

The following activities are strictly prohibited on the FAW99 platform and may result in permanent account closure and forfeiture of all funds:

  • Use of automated software, bots, scripts, or any third-party tools to access or play on the platform
  • Any form of collusion or cooperation between players to manipulate game outcomes
  • Ownership or use of multiple accounts by the same individual
  • Unauthorized use of another person's credit card or bank account information
  • Attempts to hack, damage, or disrupt faw99 systems
  • Use of the platform for any money laundering activity
  • Sharing your account login credentials with others
  • Abuse of promotions or bonuses through unauthorized methods

Legal Action: FAW99 reserves the right to pursue legal action against any individual found to be involved in fraud, money laundering, or other illegal activities using our platform.

8Account Closure and Suspension

8.1 Closure by Member

You may close your FAW99 account at any time by contacting our customer support team. Before closure is processed, any remaining balance in your account — subject to fulfilled wagering requirements — will be returned to you via your chosen payment method.

8.2 Closure by FAW99

FAW99 reserves the right to suspend or close any account without prior notice under the following circumstances:

  • Violation of any terms and conditions stated in this document
  • Suspected fraudulent activity or money laundering
  • Failure to complete the requested identity verification within the stipulated timeframe
  • Abusive or inappropriate conduct towards staff or other members
  • Instructions from relevant authorities

9Limitation of Liability

To the extent permitted by applicable law, faw99 and its associated parties — including directors, employees, partners, and agents — shall not be liable for any direct, indirect, consequential, special, or punitive losses arising from the use of or inability to use the faw99 platform.

This includes but is not limited to:

  • Financial losses arising from gaming activity
  • Service disruptions due to maintenance or technical issues beyond our control
  • Losses resulting from unauthorized access to your account due to your own negligence
  • Inaccuracies or omissions in information displayed on the platform

10Amendment of Terms and Conditions

FAW99 reserves the right to amend, modify, or update these Terms and Conditions at any time in accordance with operational requirements, legal changes, or platform improvements. Any amendments made will take effect immediately upon publication on the FAW99 platform.

It is your responsibility to review these Terms and Conditions periodically to ensure you are always aware of the latest version in effect. Your continued use of the FAW99 platform after any amendments are published will be considered your acceptance of those changes.

Change Notification: For material and significant amendments, faw99 will notify members via their registered email or an in-platform notice at least 7 days before the changes take effect.

A Fair, Secure & Transparent Platform

Our Terms and Conditions are designed to protect every member's rights and ensure a fair gaming experience for all.

Personal Data Protection

All personal information of faw99 members is protected with 256-bit SSL encryption and will not be shared with any third party without your consent, in accordance with the Malaysia Personal Data Protection Act.

Secure Financial Transactions

All deposits and withdrawals are processed through encrypted and recognized payment channels. Your funds are always secure and held in accounts separate from the company's operational funds.

Fair & Transparent Gaming

All faw99 games use independently certified RNG technology. The Return to Player (RTP) rate for each slot game can be viewed directly in the respective game information.

Fast Dispute Resolution

If you have any complaints or disputes regarding these terms, FAW99's experienced customer support team is available 24/7 to resolve your issue promptly and fairly.

International License Compliance

FAW99 operates under a recognised international gaming licence. All operations are conducted in accordance with strict industry standards to ensure platform transparency and reliability.

Responsible Gaming

FAW99 provides a range of responsible gaming tools such as deposit limits, loss limits, and self-exclusion options to help keep your gaming activity in check and enjoyable.

Join faw99 Today

Understand Our Terms? Register Now & Start Playing

The faw99 platform is built on a foundation of transparency and trust. With clear and fair terms, you can play with complete confidence. Register today and claim a welcome bonus of up to RM 888.

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By registering, you confirm that you are 18 years of age or older and agree to the Terms and Conditions and Privacy Policy FAW99.

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