At FAW99, we believe that online gambling should be a source of enjoyable entertainment — not stress or problems. We provide a range of tools and resources to help every member play responsibly and with full control.
Responsible gaming means enjoying gambling as a form of entertainment while maintaining full control over your time, money, and decisions. At faw99, we do more than provide a gaming platform — we ensure every member has access to the information, tools, and support needed to play in a healthy and safe way.
Gambling is an enjoyable activity when done responsibly. It becomes a problem when someone starts playing beyond their means, using money meant for essential needs, or when gambling begins to affect their personal life, family, and work. faw99 actively promotes a healthy gaming culture and continually works to identify and support members who may need help.
Our Core Principles: Gambling is entertainment, not a way to make money. Always set your limits before playing, and never gamble with money you cannot afford to lose.
It is important to recognise the early signs of problem gambling. Being aware sooner means you can take action before things get worse. Watch out if you find yourself in any of the following situations:
Important: If you recognise two or more of the above signs in yourself, we strongly encourage you to contact the FAW99 support team or seek professional help immediately. There is no shame in asking for help.
Take a few minutes to answer these questions honestly. They are designed to help you assess whether your gaming habits are still within a healthy range:
Do you always set a spending limit before starting a gaming session and stick to it?
Have you ever felt restless or angry after losing and wanted to keep playing for "revenge"?
Have you ever hidden your gambling activities from people close to you?
Have you ever used money meant for other needs (such as bills, food, or loan repayments) to gamble?
Has gambling ever caused problems with your family, friends, or employer?
Do you feel the need to gamble with increasingly larger amounts of money to get the same level of excitement?
How to Interpret: If you answered "Yes" to questions 2–6, or "No" to question 1, this may be a sign that you need to reassess your gaming habits. Contact us for guidance and support.
FAW99 provides a range of practical tools you can use at any time to help maintain control over your gaming activity. All tools are accessible directly through your account or by contacting our support team:
Set daily, weekly, or monthly deposit limits to ensure you never spend more than you can afford. Limits take effect immediately and can only be decreased instantly — increasing a limit requires a 7-day waiting period for your protection.
Set the maximum loss amount you are willing to accept within a given period. Once this limit is reached, the faw99 system will automatically block any further betting until the limit period resets.
Set a time limit for each gaming session. Our system will send you a reminder when you are approaching your set time limit, helping you stay aware of how long you have been playing.
If you feel you need a break from playing, you can activate a self-exclusion period ranging from 24 hours to 6 months. During this period, your account will be fully suspended with no access to any games.
For those seeking a long-term solution, faw99 offers a permanent self-exclusion option. Your account will be permanently closed and you will not be able to re-register. This decision is final and we respect it fully.
Activate periodic reminders that display how long you have been playing in the current session. Reminders can be set at every 30 minutes, 1 hour, or 2 hours — helping you stay aware of the time you spend.
How to Activate: To activate any of the control tools above, log in to your faw99 account and go to the "Account Settings" section, or contact our customer support team who are available 24/7.
FAW99 has a strict age restriction policy. Our platform is exclusively for individuals aged 18 and above. We take this responsibility very seriously and implement multiple measures to prevent underage access:
For parents and guardians, we encourage you to use parental control software on shared devices at home to block access to online gambling sites. Always talk to your children about the risks of online gambling.
If you or someone you know needs help with a gambling addiction, there are various professional support resources available in Malaysia. FAW99 strongly encourages anyone who needs help to come forward without shame:
Remember: Asking for help is a sign of courage, not weakness. The sooner you act, the easier it is to overcome the problem. faw99 is with you every step of the recovery journey.
The faw99 support team is available 24 hours a day, 7 days a week. Don't delay — contact us now.
Contact SupportEach of these features is specifically designed to give you full control and peace of mind while enjoying your gaming experience at faw99.
Control the amount of money you deposit into your FAW99 account on a daily, weekly, or monthly basis. Limits take effect immediately and automatically prevent excessive deposits without any manual intervention.
Set a maximum loss amount you are comfortable with. Our system automatically stops play when the limit is reached, protecting your account balance from being depleted in a single session.
Session time reminders keep you aware of how long you have been playing. Set intervals from 30 minutes to several hours and receive timely notifications.
Need a break? Activate a cooling-off period ranging from 24 hours to 6 months. Your account is fully suspended during this time, giving you space to relax and reassess.
For a long-term decision, the permanent self-exclusion option closes your account definitively. faw99 fully respects this decision as an important step in self-protection.
The faw99 trained support team is available to speak with you at any time. We can guide you in activating control tools or refer you to the right professional.
Register your FAW99 account today and access all our responsible gaming control tools at no cost. We are committed to ensuring every gaming experience you have remains enjoyable and safe.
By registering, you agree to the Terms and Conditions and Privacy Policy FAW99. This platform is for users aged 18 and above only.